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Privacy Policy

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Privacy Policy 

Privacy Policy

P&M Training & Consulting
Effective date: October 9, 2025

P&M Training & Consulting (“P&M,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with our website (the “Site”) and our training and consulting services (the “Services”).

If you do not agree with this Policy, please do not use the Site or submit personal information.

1) Information we collect

Information you provide directly

  • Contact details (name, email, phone, organization, job title)

  • Messages and form submissions (inquiries, quote/booking requests, feedback)

  • Event/training details (location, dates, estimated headcount, goals)

  • Any other information you choose to provide

Information collected automatically

  • Device and usage data (IP address, browser type, device/OS, pages viewed, time on page, referring/exit pages)

  • Cookies and similar technologies (see “Cookies & Tracking”)

Information from third parties (if enabled)

  • Analytics and advertising partners (e.g., high-level Site traffic metrics)

  • Payment/booking processors (e.g., status and limited transaction metadata)

  • Email/CRM tools (e.g., deliverability, open/click rates)

2) How we use information

We use your information to:

  • Respond to inquiries, provide quotes, schedule training, and deliver Services

  • Operate, maintain, secure, and improve the Site and user experience

  • Send administrative messages (confirmations, updates, policy changes)

  • Provide marketing communications you opt into (you can opt out anytime)

  • Comply with legal obligations and enforce our agreements

Legal bases (EEA/UK): We process personal data based on legitimate interests (e.g., responding to requests, improving Services), performance of a contract (providing Services you requested), consent (marketing, non-essential cookies), and legal obligations (record-keeping, compliance).

3) Sharing your information

We do not sell your personal information. We may share it with:

  • Service providers who help us run the Site and deliver Services (e.g., hosting, analytics, email/CRM, scheduling, payment processing). They are bound by confidentiality and use limits.

  • Professional advisors (legal, accounting) as needed.

  • Safety, legal, and compliance: if required by law, subpoena, or to protect rights, safety, and property.

  • Business transfers: if we explore or complete a merger, financing, or acquisition, information may be transferred under appropriate safeguards.

4) Cookies & tracking

We use cookies and similar technologies to operate the Site, remember preferences, and understand usage.

  • Essential cookies: required for the Site to function.

  • Analytics cookies (if enabled): help us understand traffic and improve content.

  • Advertising cookies (not typical for us): only used with your consent, if ever added.

Your choices: Most browsers let you block or delete cookies. If we use non-essential cookies, we will honor your consent choices. Some features may not work without cookies.

5) Data retention

We keep personal information only as long as necessary for the purposes described above, to resolve disputes, or to comply with legal obligations. When no longer needed, we delete or de-identify it.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7) Children’s privacy

Our Site and Services are intended for business and institutional clients. We do not knowingly collect personal information from children under 13 (or under the age required by local law). If you believe a child provided information to us, contact us and we will delete it.

8) International users

If you access the Site from outside the United States, you understand your information may be processed in the U.S. or other countries that may have different data protection laws. We apply appropriate safeguards consistent with this Policy.

9) Your rights & choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Object to or restrict certain processing

  • Withdraw consent (where processing is based on consent)

  • Receive a copy of your data in portable format (where applicable)

California/US state privacy laws: You may have rights to know, access, delete, correct, or limit use/disclosure of personal information, and to opt out of certain sharing. We do not sell personal information.

To exercise rights or submit a request, contact us using the details below. We may need to verify your identity before responding. Authorized agents can submit requests with proper authorization.

10) Third-party websites

The Site may link to third-party websites or services. This Policy does not apply to those sites, and we are not responsible for their content or privacy practices.

11) Changes to this Policy

We may update this Policy from time to time. The “Effective date” above shows when the latest version took effect. Material changes will be posted on this page; your continued use of the Site means you accept the updated Policy.

12) Contact us

If you have questions or wish to exercise your privacy rights, please contact:

P&M Training & Consulting
Phone: (716) 804-2231
Email: pmtrainingandconsulting@gmail.com

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